CineGrid Privacy Policy
Last Modified: February 18, 2026
1. Introduction
CineGrid is an online marketplace platform managed and operated by Antler Production Pvt. Ltd. (VAT No. 621136065) (hereinafter referred to as "CineGrid", "Company", "we", "our", or "us").
CineGrid facilitates the listing, rental, and sale of cinema and film production equipment, production locations, and related services (collectively, "Services").
This Privacy Policy explains how we collect, use, process, store, disclose, and protect your information when you access or use CineGrid.net (the "Platform").
By using the Platform, you consent to the practices described in this Privacy Policy.
2. Eligibility
We do not knowingly collect personal data from individuals under 18. If such data is identified, it will be deleted promptly.
3. Information We Collect
We collect the following categories of information:
A. Personal Information
- • Full name
- • Profile photograph
- • Email address
- • Phone number
- • Residential or business address
- • Date of birth (where required)
- • Employment or professional details
- • Business registration documentation (if applicable)
- • Government-issued identification
B. KYC & Identity Verification Data
For compliance, fraud prevention, and risk management:
- • Uploaded KYC documents
- • Government-issued ID images
- • Selfie images
- • Live face verification data (liveness detection)
- • Verification status and audit logs
C. Transaction Data
- • Rental history
- • Purchase history
- • Billing details
- • Payment transaction records
- • Refund and dispute records
Payment information is processed by authorized third-party payment providers and is not stored in full on our servers.
D. Usage & Technical Data
- • IP address
- • Browser type and version
- • Device type
- • Operating system
- • Device identifiers
- • Login timestamps
- • Session duration
- • Access logs
E. Platform Activity Data
- • Activity logs
- • Click behavior
- • Search queries
- • Listings viewed or saved
- • Messages exchanged between users
- • Registration records
- • Profile updates
- • Rental initiation and completion logs
F. Location Data
During active rental periods or verification processes:
- • Real-time or periodic location tracking
- • Pickup and delivery location data
- • Equipment tracking data
4. How We Collect Information
Directly From You
- • Account registration
- • Listing creation
- • Rental transactions
- • Customer support inquiries
- • KYC verification submissions
Automatically
- • Cookies
- • Log files
- • Tracking technologies
- • Analytics tools
5. How We Use Your Information
We process your information to:
- • Provide and maintain the Platform
- • Verify identity (KYC compliance)
- • Process rentals and payments
- • Monitor equipment during rental periods
- • Prevent fraud and unauthorized activity
- • Enforce Terms of Service
- • Improve search results and curated recommendations
- • Deliver targeted advertising
- • Send account notifications
- • Comply with legal obligations
6. Location Tracking During Rentals
To protect asset security and operational integrity, we may track location data during active rental periods for:
- • Theft prevention
- • Recovery of lost equipment
- • Insurance claim validation
- • Delivery optimization
- • Return verification
7. Advertisement & Click Tracking
We use cookies and tracking technologies to:
- • Measure advertisement performance
- • Analyze click behavior
- • Improve search relevance
- • Optimize curated results
- • Enhance personalization
Users may adjust cookie preferences via browser settings.
8. Data Sharing & Disclosure
We may disclose information:
- • To affiliates of Antler Production Pvt. Ltd.
- • To trusted service providers and contractors
- • To payment processors
- • To insurance partners (when required)
- • To law enforcement or regulatory authorities when legally obligated
- • To protect the rights, safety, or property of CineGrid and users
9. Data Retention
We retain personal data only as long as necessary for:
- • Legal compliance
- • Dispute resolution
- • Fraud prevention
- • Contract enforcement
KYC and transaction data may be retained in accordance with regulatory obligations.
10. Data Security
We implement commercially reasonable safeguards including:
- • Encrypted payment processing
- • Secure server infrastructure
- • Access controls
- • Monitoring systems
11. Your Rights & Choices
You may:
- • Access your profile information
- • Update your information
- • Request correction
- • Request deletion (subject to legal retention requirements)
- • Opt out of promotional communications
Requests may be sent to: help@cinegrid.net
12. Third-Party Services
CineGrid may integrate with third-party payment processors, analytics providers, or identity verification services. Your interactions with those services are governed by their respective privacy policies.
13. International Data Transfers
If data is processed outside your country of residence, we implement reasonable safeguards to protect your information.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be reflected by revising the "Last Modified" date. Continued use of the Platform constitutes acceptance of the updated policy.
15. Contact Information
For questions, concerns, or legal inquiries regarding this Privacy Policy: