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CineGrid Privacy Policy

Last Modified: January 26, 2026

Introduction

CineGrid Platforms, LLC (hereinafter, "CineGrid", "we", or "us"), is the owner of CineGrid.net, which is an online platform that facilitates the listing and rental or purchase of cinema and film production equipment (including but not limited to cameras, lenses, lighting equipment, audio equipment, grip and electric gear, post-production hardware, drones, and other filmmaking equipment), production locations, and related services (collectively, hereinafter, "Listing" or "Listings").

We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the Platform, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Platform Coverage: We provide the Platform for use only by persons located in the United States. We make no claims that the Platform is accessible or appropriate outside of the United States.

Children Under the Age of 18

Age Restriction: Our Platform is intended for Users who are eighteen (18) years of age or older. Any use by anyone under eighteen (18) is expressly prohibited.

No one under age eighteen (18) may provide any information to or on the Platform. We do not knowingly collect personal information from minors under eighteen (18). If we learn we have collected personal information from a minor under eighteen (18) without verification of parental consent, we will delete that information.

If you believe we might have any information from or about a minor under eighteen (18), please contact us at legal@cinegrid.net.

Information We Collect About You

We collect several types of information from and about users of our Platform, including:

📋 Personal Information

  • • Name, photo, contact details
  • • Government-issued ID
  • • Business documentation
  • • Employment information
  • • Background information

💳 Transaction Data

  • • Payment information
  • • Rental and purchase history
  • • Financial details
  • • Transaction records

🖥️ Usage Data

  • • IP addresses
  • • Browser information
  • • Usage patterns
  • • Search queries

Device Permissions and Location Services

📱 Device Access: To provide certain features and services, CineGrid may request access to your device's camera and location services. These permissions are only used for the specific purposes outlined below.

📷 Camera Access for KYC Verification

We request camera access to facilitate Know Your Customer (KYC) verification processes. This allows you to:

  • • Capture photos of government-issued identification documents
  • • Take selfies for identity verification
  • • Upload verification documents directly from your device

Note: Camera access is only requested when you initiate the KYC verification process. We do not access your camera without your explicit permission, and all captured images are securely transmitted and stored for verification purposes only.

📍 Location Access for KYC and Rentals

We request location access for two primary purposes:

  • KYC Verification: To verify your location as part of identity verification requirements
  • Rental Services: To enable location-based features for equipment rentals, including:
  • - Finding nearby equipment and rental locations
  • - Tracking rental equipment location for security and logistics
  • - Facilitating pickup and delivery coordination

Note: Location data is collected only when you grant permission and is used solely for the purposes stated above. You can disable location services at any time through your device settings, though some features may be limited.

Your Control: You can revoke camera or location permissions at any time through your device settings. However, certain features of the Platform may not function properly without these permissions.

Location Tracking for Rental Services

When you rent equipment through CineGrid, we may collect and track location data to:

🔒 Security and Safety

  • • Monitor equipment location during rental periods
  • • Assist in recovery of lost or stolen equipment
  • • Provide location-based security alerts
  • • Support insurance claims and verification

📦 Logistics and Delivery

  • • Coordinate pickup and delivery locations
  • • Optimize delivery routes
  • • Provide real-time delivery updates
  • • Verify equipment return locations

Location tracking is only active during active rental periods and is automatically disabled when the rental period ends. We do not track your location when you are not actively using rental services.

Data Retention: Location data collected during rental periods is retained for a reasonable period to support insurance claims, dispute resolution, and compliance with legal obligations. This data is securely stored and only accessible to authorized personnel.

Advertisement Click Tracking and Curated Results

CineGrid uses click tracking technology to improve our advertising services and provide you with relevant, curated results. This includes:

📊 Click Tracking

We track clicks on advertisements and curated results to:

  • • Measure advertisement effectiveness
  • • Improve search result relevance
  • • Personalize your browsing experience
  • • Optimize platform performance
  • • Provide analytics to advertisers

🎯 Curated Results

Our curated results feature uses your interaction data to:

  • • Show you more relevant listings
  • • Prioritize results based on your preferences
  • • Improve search accuracy over time
  • • Enhance your overall platform experience

Click tracking data is collected through cookies, web beacons, and similar technologies. This data is aggregated and anonymized where possible, and is used to improve our services and provide better advertising experiences.

Opt-Out Options: You can control click tracking through your browser's privacy settings or by adjusting your cookie preferences in your account settings. However, disabling tracking may affect the relevance of search results and advertisements.

How We Collect Information

Direct Collection

Information you provide when registering, creating listings, or contacting us

Automatic Collection

Usage data collected through cookies, web beacons, and tracking technologies

How We Use Your Information

We use collected information to:

  • ✓ Present our Platform and its contents to you
  • ✓ Provide information, products, or services you request
  • ✓ Send account notices including expiration and renewal notices
  • ✓ Carry out obligations and enforce rights from contracts
  • ✓ Provide identification documentation to law enforcement if needed
  • ✓ Enable insurance purchases through our partners
  • ✓ Display targeted advertisements
  • ✓ Process KYC verification using camera and location data
  • ✓ Track equipment location during rental periods for security and logistics
  • ✓ Analyze click patterns on advertisements and curated results to improve services

Information Disclosure

Information Sharing: We may disclose aggregated information about our users and information that does not identify any individual without restriction.

We may disclose personal information:

  • • To subsidiaries and affiliates
  • • To contractors and service providers supporting our business
  • • To other users if needed for legal actions
  • • To comply with court orders, laws, or legal processes
  • • To protect rights, property, or safety of CineGrid, customers, or others

Your Privacy Choices

🍪 Tracking Technologies

Set your browser to refuse cookies or alert you when cookies are being sent. Note that some Platform features may not function properly.

📧 Promotional Emails

Opt-out by adjusting your user preferences in your account profile or emailing help@cinegrid.net

Third-Party Payment Processing

Stripe Payment Processing

Making or accepting payment requires maintaining an account with Stripe. By enrolling, you agree to the Stripe Connected Account Agreement.

Secure Payments

Plaid Financial Data

We use Plaid to gather financial institution data. You grant CineGrid and Plaid authority to access your financial information.

Bank Verification

California Privacy Rights

California Civil Code Section § 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes.

To make such a request, please send an email to legal@cinegrid.net.

Data Security

🔒 Security Measures

We have implemented measures designed to secure your personal information from accidental loss and unauthorized access. Payment transactions are encrypted for your protection.

The safety and security of your information also depends on you. Keep your password confidential and be careful about sharing information in public areas of the Platform.

Important: While we do our best to protect your information, we cannot guarantee complete security of information transmitted over the internet. Any transmission is at your own risk.

Accessing and Correcting Your Information

You can review and change your personal information by:

  • • Logging into the Platform and visiting your Profile settings
  • • Emailing us at help@cinegrid.net to request access, correction, or deletion

We cannot delete your personal information except by also deleting your user account. We may not accommodate requests that would violate laws or cause information to be incorrect.

Modifications to Privacy Policy

We reserve the right to modify this Privacy Policy from time to time. If we modify this Privacy Policy, we will update the "Last Modified" date and send email notification to Users.

By continuing to use our Platform after modifications are posted, you agree to be bound by the modified Privacy Policy.

Questions About This Privacy Policy?

Contact us for clarification on our privacy practices and data handling.

Contact Legal Team

Related Documents

📋

Terms of Service

Legal terms and conditions
🤝

Community Rules

Platform usage guidelines

© 2025 CineGrid Platforms, LLC or its affiliates.

Made with ♥︎ for filmmakers everywhere